Shipping & Delivery
We provide digital products and services, which provide online courses, educational resources, and other learning materials. We endeavour to deliver your digital purchases promptly and ensure a smooth learning experience.
Please find below the terms of delivery for our services.
Content Delivery
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Instant Access
Once you have successfully signed up for the course and paid for it, you should gain immediate access to course materials, as long as the course is live and active. You can access your course through your account dashboard.
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Digital Resources and Materials
Any other digital resources (e.g., e-books, PDFs, quizzes, etc.) related to your purchased course should be readily available or allowed to be downloaded right after checkout, unless otherwise specified.
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No physical "shipping"
Since this online space provides digital content, no physical products or materials will ever be shipped to you. All learning resources and courses are delivered electronically through your account.
Access to Purchased Content
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Immediate Access
Upon purchase of any course or learning material, you should be able to gain immediate access to the purchased content from your course account, as well as stream, download (if applicable), or otherwise interact with it within active subscription or post-purchase period.
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Course Duration of Access
You will remain able to access course content while you remain enrolled or until that course expired, pursuant to the terms specified for each course or subscription.
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Access to Your Account, Access to Course Platform
Availability
Students will have 24/7 access to courses and content, exclusive of announced maintenance or technical challenges. It is your responsibility to ensure that you have appropriate equipment and the right internet connection to go online on the platform.
Technical Support
If you have trouble accessing either the platform or selected course materials, please contact our customer service team at Email. We will sort it out quickly.